Terms and Conditions of Use

Dainmart India Pvt. Ltd. ("Dainmart", "we", "our", or "us") is an Indian private limited company that operates an online marketplace for various consumer goods. Our goal is to make shopping convenient, safe, and reliable for our users ("you" or "user").

You must be:

• At least 18 years old, or accessing the site under the supervision of a parent or guardian.
• Legally capable of entering into a contract under the Indian Contract Act, 1872.

If you are registering on behalf of a company, you confirm that you have the authority to bind that company to these terms.

To use certain features, you may be required to register an account. You agree to:

• Provide accurate, current, and complete information.
• Keep your login credentials confidential.
• Accept responsibility for all activities under your account.

We aim to ensure accurate descriptions and real-time availability of all products. However:

• Actual product packaging and materials may contain different information.
• Prices, offers, and availability are subject to change without notice.
• Dainmart reserves the right to limit quantities and discontinue products.

When you place an order:

• You make an offer to purchase the product(s).
• Order confirmation does not signify our final acceptance.
• We reserve the right to cancel or refuse orders at our discretion (e.g., pricing errors, stock issues, fraudulent activity).

In case of cancellation, we will refund any payment received.

We accept multiple payment modes including:

All transactions are securely processed via trusted payment gateways. Dainmart is not responsible for delays or issues caused by third-party processors.

• Delivery timelines are estimates and may vary based on location and product availability.
• Dainmart will make every effort to deliver orders on time, but delays may occur due to logistics partners or unforeseen events.
• Shipping charges, if any, will be communicated during checkout.

We offer returns and replacements in accordance with our Return Policy. General terms:

• Requests must be made within the return window mentioned on the product page.
• Items must be unused, in original packaging, and accompanied by proof of purchase.
• Certain products (e.g., perishables, hygiene items) may not be eligible for return.

Refunds are processed to the original payment method within 5-10 working days.

You agree not to:

• Violate any applicable law or regulation.
• Post or transmit any content that is abusive, defamatory, or obscene.
• Engage in fraudulent activity or misuse the platform.

Violations may result in suspension or termination of your account without notice.

All content on Dainmart.com—including logos, trademarks, images, software, and data—is owned by or licensed to Dainmart India Pvt. Ltd. Unauthorized use or reproduction is strictly prohibited.

All products and services are provided "as is" and "as available" without warranties of any kind. We do not guarantee:

• The website will be uninterrupted or error-free.
• Product descriptions or images are always accurate.

Dainmart will not be liable for any indirect, incidental, or consequential damages arising out of your use or inability to use the site, including but not limited to loss of profits, data, or business.

You agree to indemnify and hold harmless Dainmart, its employees, directors, and agents from any claims or disputes arising from:

• Your breach of these Terms.
• Your violation of any laws or rights of third parties.

Dainmart reserves the right to revise these Terms at any time. We will notify you of changes via the website or email. Continued use of our services after such updates constitutes your acceptance of the revised Terms.

These Terms are governed by the laws of India. All disputes are subject to the exclusive jurisdiction of courts in Maharashtra, India.